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VWR Production Chemicals | Support

VWR leverages our expansive global reach, with a localized SUPPORT team.

VWR Production Chemicals | Support

Primary and Secondary Locations
Through VWR's robust & expansive distribution network, valued customers have the support of a primary local warehouse as well as secondary locations thoughout North America and the world to mitigate risk and ensure business continuity.

cGDP Compliant Warehouses
VWR's U.S. facilities are cGDP-compliant. Most are ISO 9001:2008 registered and Avantor Certified Excipient Distributors (CEDs) facilities that have passed rigorous audits for compliance consistent with the International Pharmaceutical Excipient Council's (IPEC) guidelines for current Good Distribution Practices (cGDP). Additionally, most facilities participate in the Verified Accredited Wholesale Distributor (VAWD) program by the National Association of Boards of Pharmacy, as well as, being Drug Enforcement Agency (DEA) and State Board of Pharmacy(BOP) licensed. These secure facilities employ sophisticated management systems to enable performance measurement, training, and audit compliance.

Global Reach, Local Support
As a global production chemical supplier, VWR offers a supply chain solution uniquely capable with local chemical distribution capable facilities on five continents (North America, Europe, Asia, Australia, and South America).

Technical Product Support
VWR's team of field-based chemical specialists provide technical product support for your chemical needs, helping to match your requirements to numerous high quality production chemical manufacturers. To supplement this field based support, VWR also offers Tech Support via phone and online through "click-to-chat."

Customer Care Support
VWR's highly trained team of Customer Care experts are focused on proactively managing all aspects of critical materials fulfillment as part of the comprehensive production support solution enabling VWR deliver on what we promise. Consistent with customer need and commitment, we dedicate the people resources necessary to ensure that we provide exceptional customer care while simplifying the experience in dealing with VWR.

VWR Production Chemicals | complexity simplified