Masterflex® Technical Support
From product selection and applications to technical advice or troubleshooting.
Our technical experts are ready to help.
In the United States and U.S. Possessions:
100 Matsonford Road, Building One,
Suite 200, Radnor, PA 19087
Toll Free: 1-800-MASTERFLEX
Technical & application assistance before and after the sale
Hours: 7am to 6pm CST Monday - Friday
General Masterflex Support: firstname.lastname@example.org
Custom Engineered Solutions: email@example.com
Single-use Solutions: firstname.lastname@example.org
100-2500 Rue Jean-Perrin
Quebec QC G2C 1X1 Canada
Masterflex China Sales
4F, Building 2, No865 Jiu Xin Road
Seeyoo Tech Industrial Park,
Shanghai, China, 201615
Masterflex Europe Sales
76646 BRUCHSAL, 192 GERMANY
Masterflex India Sales
19TH FLOOR, BUILDING NO.5
122002 GURGAGO, India
Toll Free: 1-800-266-1244
In United Kingdom:
Masterflex UK Sales
LE17 4XN, United Kingdom
Phone: +44-(0)0800 22 33 44
In Other Countries:
Our on site team of highly trained Application Specialists collectively has more than 85 years of experience in responding to customers’ Masterflex questions. Beyond helping in product selection, these technical experts also assist you in troubleshooting existing issues and regulatory compliance issues, as well as maintenance and repair. Our team offers expertise in a number of scientific and industrial disciplines. They are thoroughly schooled on the products we sell and can answer the most challenging questions.
Choosing the right product for your application
Receive objective advice on your purchasing decision. We’ll even find products beyond our standard offering, see Special & Custom Orders.
Troubleshooting an existing issue
Problem-solving assistance from those with practical, hands-on experience. Ensure Component Compatibility Make sure your components fit the first time.
Solve regulatory compliance issues
Ensure that you meet the necessary standards and protocols — and get the documentation to back it up — so that your regulatory audits go smoothly. More Information on compliance documentation.
Receive maintenance & repair guidance
Reduce costly downtime and ensure the longevity and accuracy of your equipment. Call for help finding replacement parts.
Product modification capabilities
From cord lengths and plug assemblies to custom pressure and flow instruments we can handle any product modification that you may need.
Large quantity orders
Special pricing and discounts on large quantities and blanket orders available.