Digital ePacking List - FAQ’s and Instructions on how to access
Avantor transitioning from paper packing lists to digital QR codes
What is happening?
As a part of Avantor’s sustainability commitment, we are introducing a packaging waste reduction initiative. Avantor will begin transitioning from the traditional paper packing lists contained within a plastic cover that accompanies each order, to a QR code stamped onto a recyclable sticker located on the exterior of each package that already includes the customer’s address.
Do I have to adopt the QR code labeling at this time?
Avantor’s goal is to fully convert to a digital packing lists process by January 2023. At this time, customers will be able to opt into the QR code option for their delivery materials from Avantor. We encourage all customers to adopt the QR code labeling to further enable their commitment to sustainability and efficiency.
Why is Avantor doing this?
Transitioning from the traditional paper packing lists and plastic cover to a QR code stamped on the exterior of an already existing recycled paper on each package will allow Avantor to further reduce its impact on the environment and achieve its sustainability goals moving forward. This is an initiative to reduce packaging waste by reducing single-use plastic pouches and the accompanying paper lists.
When will this transition take place?
Avantor’s goal is to fully convert to a digital packing list process by January 2023.
Is this transition a part of a larger sustainability effort being undertaken by Avantor?
Yes. At Avantor, our commitment to sustainability ensures our everyday actions generate positive impact for the environment and society. With sustainability embedded throughout our business, we fulfill our mission of setting science in motion to create a better world.
As a global industry leader, we have a responsibility to deliver long-term value to our associates, customers, suppliers, shareholders and communities.
How much waste will switching to QR codes save Avantor each year?
As a global influencer and industry leader, we have the ability to create a positive impact for our associates, customers, suppliers and communities. It is estimated this move will save 10 million pieces of paper and five million plastic pouches for North America alone each year moving forward.
What other things is Avantor doing to further promote sustainability?
Please refer to our Sustainability section located on avantorsciences.com.
How do I use a QR code to read what is contained in packaging from Avantor?
What if I do not want to convert to a QR code?
Please work with your sales representative to discuss all options available to you. Avantor’s goal is to fully convert to a digital packing list process by January 2023.
Will the paper packing list continue to be sent with packages?
Once the digital packing list has been turned on for a delivery location, the paper packing list will no longer be sent with packages.
Security & how to get started
What device do I need to scan a QR code?
Mobile phones can read the QR code by using the camera feature on the phone scan the QR code.
For Laptops or Desktop computers a scanning device connected to the computer is required to read the QR code.
Why is a secure log in required to access digital packing lists?
Secure log in is required to limit the visibility of the package contents to departments within your company as well as other information available with the Passcode or as a Registered User.
Options for secure access to digital packing lists:
The Passcode option is good for customers that have multi location sites with multiple Receivers.
User will have limited access to only view packing list after scanning QR code. Limited access restricts user visibility from viewing orders, pricing, quotes.
To set up the Passcode option the designated company Administrator should contact the VWR Web Support team at 888.320.4357 or e-mail firstname.lastname@example.org.
Once the Administrator has opted in they will notify the Receiving Departments of the Passcode.
How do I find out who is assigned as the company Administrator for digital packing lists?
If you cannot access the digital packing list by using the Passcode, contact your Administrator to verify the Passcode.
To identify your company Administrator, contact VWR Web Support team at 888.320.4357 or e-mail email@example.com.
2. Registered User
The Registered User option is required for users that require access to helpful tools that simplify procurement.
Our company has several accounts, do I need to opt in for all accounts?
Opt in is available for specific or all delivery accounts or all accounts.
Ready to opt-in to digital packing lists and stop receiving paper packing lists?
Already have a VWR.com profile?
If you have a VWR.com profile, log in by entering your e-mail and password at the top of the page. Logging in provides access to your account and personal settings. If a has a user profile and the company opts in, then they have automatic access. If they don’t have a user profile and the company wants to change to paperless, the customer will need to contact the VWR Web Support team at 888.320.4357 or e-mail firstname.lastname@example.org.
Notification will be sent within 48 hrs that digital packing lists is activated.
How do I create a profile for digital packing lists?
To learn how, find written instructions on:
https://us.vwr.com/cms/help_creating_and_using_my_profile in the Help Center.
How do I know my profile for digital packing lists has been created?
To complete the registration process, our system must verify that your e-mail address is accurate. Notification will be sent within 48 hrs that digital packing lists is activated.
Once the user profile is set up to opt in to paperless the customer will need to contact the VWR Web Support team at 888.320.4357 or e-mail email@example.com.
What if I don’t receive a verification message?
Please confirm that the e-mail address you provided when creating your profile is correct. If this address is incorrect or has changed, select "My Profile" at the top of the page, click the "Edit" button beside "Personal Information," update your e-mail address, and register again.
If you still don't receive a verification e-mail, call the VWR Web Support team at 888.320.4357 or e-mail firstname.lastname@example.org.
Who should I contact if the QR code is damaged, and the scanner cannot read the code?
Email us at email@example.com. Please provide the ORD Ref# and PDO on the label and a digital packing list will be sent to you via email.